ARPAN PRAMANIK

Privacy Policy

Last updated: 6/2/2026

1. Information We Collect

When you use our software products (including MANTIS), we collect information necessary to provide our services. This may include API traffic metadata, IP addresses, and user account information (such as email and name) required for access.

2. Payment Information and Paddle

We use Paddle.com Market Ltd as our Merchant of Record. When you purchase a subscription or product, you provide your payment information directly to Paddle. We do not collect, process, or store your payment details (such as full credit card numbers). We only receive billing status and subscription lifecycle events from Paddle to provide you with the service.

Please review Paddle's Privacy Policy to understand how they handle your payment and billing information.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our software products.
  • Notify you about changes to our Services.
  • Provide customer support.
  • Monitor the usage of our Services and detect technical issues.

4. Data Security

The security of your data is important to us. We implement industry-standard security measures to protect your data and personal information. However, remember that no method of transmission over the Internet is 100% secure.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us.